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Privacy policy

Last updated: September 2026. This is a temporary version.

1. Who is responsible?

Dombo (dombo.ai), located at Hemsinck 16, 2204 BJ Noordwijk, is the controller of the personal data processed through this platform. Questions: besmart@dombo.ai or 088 - 66 444 88.

2. Which data do we process?

Depending on how you use Dombo, we may process: name, email address, phone number, company name, website, a description of your solution, and technical data such as IP address, browser type and logs needed for security and for the site to work.

3. What do we use that data for?

We use data to run the platform, review provider applications, contact you, answer questions, and prevent abuse and technical problems. Where needed we process data to meet legal obligations.

4. Legal basis

We process personal data on the basis of: performing a contract or pre-contractual steps (for example an application), legitimate interest (running and securing the platform), consent where required, and a legal obligation where that applies.

5. Sharing with third parties

We do not sell your data. We may share data with providers who help us with hosting, email or security, and only as far as needed for their service. They may not use the data for their own purposes. Data may also be shared when the law requires it.

6. Retention

We do not keep data longer than needed for the purpose it was collected for, or as long as the law requires. We keep applications and contact requests for as long as needed to handle them and for a reasonable follow-up period.

7. Security

We take appropriate technical and organisational measures to protect personal data against loss, misuse and unauthorised access. We cannot guarantee absolute security of data sent over the internet.

8. Your rights

Under the GDPR you have the right to access, rectification, erasure, restriction, portability and objection. You can also lodge a complaint with the Dutch Data Protection Authority. Send your request to besmart@dombo.ai; we reply within the legal period.

9. Cookies

For information about cookies, see our cookie policy.

10. Changes

We may change this privacy policy. The current version is always on the platform.

Contact

Dombo
Hemsinck 16
2204 BJ Noordwijk
Phone: 088 - 66 444 88
Email: besmart@dombo.ai

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